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FAQ


Garment Care 

We use a unique garment dye process that creates a vintage soft and pre-shrunk feel in our products. The vintage collection achieves its authentic look and feel through special dye and mineral wash processes, which create unique and natural variances in texture, distress and shade. These are intentional and not considered defective. Please take care as the colours may transfer. Wash separately. Some fading may occur after washing. Avoid contact with pale fabrics and surfaces and follow the care instructions.

Shipping

Orders typically ship within 3-5 business days. You will receive an email with your tracking information once your order ships. If you do not receive a shipping confirmation email within 3 business days of placing your order, please contact info@somebodyapparel.com

Please note that all international orders are shipped delivery duties unpaid (DDU). Customs, duties and taxes are not included in the item price or shipping cost. When you place an international order, you agree to pay any applicable customs, duties, or taxes imposed by your country.

Unfortunately, we cannot calculate these charges prior to your order being placed, and are unable to cover them for customers. Any applicable fees will be collected from you by the carrier upon delivery. If duties and taxes are not paid for by the customer and there is a refusal upon delivery, customers will not be reimbursed for their order.

Returns

Somebody Apparel aims to ensure its customers' full satisfaction. If you are not completely satisfied with your purchase, you may return your item(s) for a store credit.

The vintage collection achieves its authentic look and feel through special dye and mineral wash processes, which create unique and natural variances in texture, distress and shade. These are intentional and not considered defective.

To return an item, the following conditions must be met:

  • Returns must be made within 10 business days of delivery.
  • The customer is responsible for shipping costs on refunds & exchanges and will not be refunded for initial shipping costs.
  • The returned item(s) must be unworn, unwashed and complete with tags.

Store credit for the Somebody Apparel web shop will be given for the retail price of item(s) purchased.

Once item(s) are received and inspected, store credit will be issued for returned items. If an exchange is being made, the customer will be required to purchase the desired item using the store credit issued.

We are not responsible for risk of loss or damage during return shipment.

*Please note:

Items purchased during seasonal sales cannot be returned or exchanged.

Please contact us at info@somebodyapparel.com  for further assistance with a return or exchange.

Wholesale

Please contact us for wholesale purchasing for retail stores.